Raver · Support

Raver Support

Help with event information, saved plans, and external ticket links in Raver: DJ & Festival Radar.

Check original sources Local plans External ticket providers
Report an app problem Open a public support issue. Do not include private account, payment, or location data. Check known issues Review existing reports and current workarounds.

English

Events and refreshes

Event coverage is incomplete. A feed entry is not a guarantee that an event, lineup, ticket tier, or availability is current. Check the original organizer, venue, or ticket-provider information before making plans or buying a ticket.

Tickets and prices

Raver does not sell tickets or process payment. Ticket actions open the named promoter, venue, ticket provider, or an assisted WeChat search. Availability, fees, and final price are controlled by that external service. Compare only the exact ticket tier shown.

Saved events and Squad

The current version stores saved events, watched prices, artist follows, and Squad plans on this iPhone. Removing the app removes that local state. Server-synced friends and cross-device Squad state are not enabled in this build.

Incorrect event information

Open an event, choose Intel, then use Notice Something Wrong? to prepare a correction. Nothing is sent until you choose a destination in the iOS share sheet. You can also open a support issue above.

For ticket purchase, refund, entry, age restriction, or venue-access questions, contact the ticket provider or venue shown on the event. Raver cannot modify an external order.

简体中文

活动与刷新

活动覆盖并不完整。数据条目不保证活动、阵容、票种或库存始终实时准确。出行或购票前,请核对主办方、场馆或票务平台的原始信息。

票务与价格

Raver 不售票,也不处理付款。购票操作会跳转到页面中标明的主办方、场馆、票务平台,或协助打开微信搜索。库存、手续费与最终价格由外部平台决定;只比较页面明确标注的同一票种。

收藏与小队

当前版本会把收藏、票价关注、艺人关注和小队计划保存在这台 iPhone 上。删除 App 会移除这些本机数据。跨设备好友与云端小队同步尚未在此版本开放。

活动信息有误

进入活动详情的“情报”页,选择“发现信息不对?”即可生成纠错内容。只有当你在 iOS 分享面板中选择发送目标后,内容才会离开设备;也可以通过上方 GitHub Issue 提交问题。

退票、入场、年龄限制、付款或场馆通行问题,请联系活动页面标明的票务平台或场馆。Raver 无法修改外部订单。